Terms and conditions

WINTER SEASON AT AU PIED DE COCHON

SANITARY MEASURES - COVID-19

  • You must pick up your order according to the date selected and the time slot that was assigned to you when ordering online.

  • Maintain social distancing of 6 feet.

  • Only one person per household.

  • Wearing a mask is mandatory at “interior” drop-off points.

  • You must disinfect your hands when you arrive on the scene.

  • If you have symptoms of COVID-19, please have your order picked up by a peer.

  • We encourage you to leave a cooler on your doorstep to avoid contact during delivery.

  •  If for medical reasons you cannot come to pick up your order, please have your order picked up by one of your peers.

 

ONLINE ORDERS

From NOVEMBER 1st  TO DECEMBER 15th, 2020

How to pick up a food order made online? When you place an order online at aupieddecochon.ca, the platform offers you two recovery options:

  • Livraison/Delivery

  • Pour emporter/Pick up point

HOME DELIVERY OPTION

The at home delivery option means that we deliver everything to the customer's home. The delivery day is determined by the customer, according to the dates available for each delivery area.

The delivery days offered by the platform are determined according to the postal code, so if the Livraison/Delivery option does NOT appear in the choices, it is because we do NOT deliver to your area. In this case, the only option available to you is the Pour emporter/Pick up point option.

No specific time delivery request is possible: deliveries are made between 10:00 a.m. and 9:00 p.m. Make sure you are there. Our couriers communicate with customers in the hour preceding a delivery to specify their arrival. We encourage you to leave a cooler on your doorstep to avoid contact during delivery.

It is not possible for us to take office hours into account. If the office is closed, we return any undelivered order to the pop-up Au Pied de Cochon store (540 avenue Duluth, Est). It is your responsibility to pick it up, within 24 hours, during the opening hours of the store.

OUR DELIVERY / FEES / DATES / POSTAL CODES AREAS

Zone 1 Montreal-Center / delivery costs $ 5 / December 6th, 12th and 17th, 2020.
H1H, H1W, H1X, H1Y, H1Z, H2A, H2B, H2C, H2E, H2G, H2H, H2J, H2K, H2L, H2M, H2N, H2P, H2R, H2S, H2T, H2V, H2W, H2X, H2Y, H2Z, H3A, H3B, H3C, H3E, H3G, H3H, H3J, H3K, H3L, H3M, H3N, H3P, H3R, H3S, H3T, H3V, H3W, H3X, H3Y, H3Z, H4A, H4B, H4C, H4E, H4H, H4J, H4K, H4L, H4M, H4N, H4P, H4R, H4T, H4V, H4W, H4X, H8N, H8P H8R, H8S

Zone 2 Rive-Sud / delivery costs $ 10 / December 5th, 13th and 16th, 2020.
J3V, J3Y, J3Z, J4B, J4G, J4H, J4J, J4K, J4L, J4M, J4N, J4P, J4R, J4S, J4T, J4V, J4W, J4X, J4Y, J4Z, J5R.

Zone 3 Montreal East / delivery costs $ 10 / December 3rd, 9th and 19th, 2020.
H1A, H1B, H1C, H1E, H1G, H1J, H1K, H1L, H1M, H1N, H1P, H1R, H1S, H1T, H1V, H7A, H7B, H7C, H7J, J5Y, J6A J6V, J6W, J6Y.

Zone 4 Couronne-Nord / delivery costs $ 10 / December 2nd, 11th and 18th, 2020.
H7E, H7G, H7H, H7K, H7L, H7M, H7N, H7P, H7R, H7S, H7T, H7V, H7W, H7X, J6Z, J7A, J7B, J7C, J7E, J7G, J7H, J7J, J7NR, J7P.

Zone 5 Montreal West / delivery costs $ 10 / December 4th, 10th and 20th, 2020.
H4S, H4Y, H8T, H8Y, H8Z, H9A, H9B, H9C, H9E, H9G, H9H, H9J, H9K, H9P, H9R, H9S, H9W, H9X.

TAKE AWAY OPTION / 2020 DROP POINTS

Alma at 1708 avenue du Pont S, Alma, Qc G8B 6N3 on December 3rd, 2020, from 10 a.m. to 5 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between noon and 2:00 p.m.
E to L Please arrive between 2:00 p.m. and 3:30 p.m.
M to Z Please arrive between 3:30 p.m. and 5 p.m.

Chicoutimi at 2448 rue des Roitelets, Chicoutimi, Qc G7H 7X3 on December 2nd, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

Drummondville at 750 boulevard René-Lévesque, local 1, Drummondville, Qc J2C 7N7 on December 9th, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

Gatineau at 325 boulevard Gréber, Gatineau, Qc J8T 8J3 on December 5th, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

At 746 avenue du Buckingham, Gatineau, Qc J8L 2H8 on December 15th, 2020, from 10 a.m. to 5 p.m., then at 40 rue Jos-Montferrand, suite D, Gatineau, Qc J8X 0C2 December 16th, 2020, 10 a.m. to 5 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10:00 a.m. and 1:00 p.m.
E to L Please arrive between 1:00 p.m. and 3:00 p.m.
M to Z Please arrive between 3:00 p.m. and 5:00 p.m.

Granby at 44 rue Saint-Jude S, Granby, Qc J2J 2N4 on December 13th, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

Levis at 5751 rue J-B-Michaud, Lévis, Qc G6V 0E9 on December 20th, 2020, from 10 a.m. to 5 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10:00 a.m. and 1:00 p.m.
E to L Please arrive between 1:00 p.m. and 3:00 p.m.
M to Z Please arrive between 3:00 p.m. and 5:00 p.m.

Mirabel, Cabane à Sucre Au Pied de Cochon at 11382 rang de la Fresnière, Mirabel, Qc J7N 2R9 on December 20th, 21st and 22nd, 2020, from 12 p.m. to 8 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between noon and 2:00 p.m.
E to L Please arrive between 4:00 p.m. and 5:00 p.m.
M to Z Please arrive between 5:00 p.m. and 8:00 p.m.

Montreal, Boutique Au Pied de Cochon at 540 avenue Duluth Est, Montreal, Qc H2L 1A9, from November 11th to December 13th, Wednesday to Sunday, noon to 8pm. And from December 14th to December 23rd, Monday to Sunday, noon to 8pm. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between noon and 2:00 p.m.
E to L Please arrive between 2:00 p.m. and 5:00 p.m.
M to Z Please arrive between 5:00 p.m. and 8:00 p.m.

Quebec  at 250-M boulevard Wilfrid-Hamel, Québec, Qc G1L 5A7 on November 28th, 2020, from 10 a.m. to 5 p.m. then at 552 Boulevard Wilfrid-Hamel, porte 3, Québec, Qc G1M 3E5 on December 19th, 2020, from 10 a.m. to 5 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10:00 a.m. and 1:00 p.m.
E to L Please arrive between 1:00 p.m. and 3:00 p.m.
M to Z Please arrive between 3:00 p.m. and 5:00 p.m.

Rimouski, 700 Boul du Rivage, Rimouski, Qc G5L 7L4 on November 24th, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

Riviere-du-Loup at 55 rue Fraser, Rivière-du-Loup, Qc G5R 1C4 on November 25th, 2020, from 10 a.m. to 5 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10:00 a.m. and 1:00 p.m.
E to L Please arrive between 1:00 p.m. and 3:00 p.m.
M to Z Please arrive between 3:00 p.m. and 5:00 p.m.

Saint-Sauveur at 206 rue Principale, Saint-Sauveur, Qc J0R 1R0 on December 6th, 2020, from 10 a.m. to 3 p.m.
Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 1:30 p.m.
M to Z Please arrive between 1:30 p.m. and 3:00 p.m.

Shawinigan at 412 avenue Willow, Shawinigan QC G9N 1X2 on November 29th, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

Sherbrooke at 185 rue de la Burlington, Sherbrooke, Qc J1L 1G9 on December 12th, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

Victoriaville at 199 rue Notre-Dame E, Victoriaville, Qc G6P 4A2 on December 8th, 2020, from 10 a.m. to 4 p.m. Due to the current situation, pickup times vary based on the first letter of your last name.
A to D Please arrive between 10 a.m. and noon
E to L Please arrive between noon and 2:00 p.m.
M to Z Please arrive between 2:00 p.m. and 4:00 p.m.

All requests, details and / or notes for our kitchens / deliverers must be sent to us 48 hours in advance of the day of recovery, otherwise we will not be able to process them.

Some dishes, delivered fresh, are to be enjoyed within 5 to 7 days of receiving your order. Be vigilant or take care to freeze.

We are not responsible for any orders left at any of our drop-off points.

We do not leave any orders behind when we visit any of the various drop-off points.

Anyone who has not shown up at one of the drop-off points (in order to receive their order) cannot be reimbursed. If for medical reasons related to COVID-19, you cannot attend, please have your order collected by one of your peers.

For more information, visit the CONTACT US section of the website.

 

FOOD ALLERGY

The menu is not designed to accommodate people with severe allergies or special diets. Our kitchen is open concept, so all of our products may contain traces of nuts, peanuts and gluten, etc.

GIFT CERTIFICATES

Regarding gift certificates, the delivery costs are:

If combined with regular items from the store (clothing, books, etc.), Canada Post fees apply.

If ordered alone, the cost of Registered Mail service is applicable: $ 9.00.

If paired with food, with the Delivery / Delivery option, our regular delivery charges apply ($ 5 to $ 20 per delivery zone).

If paired with food, with the Take-out / Pick-up Point option, there is no charge.

REMINDER: There is no refund for any lost and / or stolen gift card.

DELIVERY TIME

Allow 10 to 15 business days for Canada and the United States. For international purposes, allow 6 to 8 weeks.

SHIPPING COSTS

In some cases, we may make certain discounts on delivery costs. For more information, please contact info@pieddecochon.ca to verify if you are eligible.