Terms and conditions

HOLIDAY SEASON - TAKE OUT AND DELIVERIES

From December first to 23rd 2019

How to pickup an order made online:

When you place an order online on aupieddecochon.ca, the platform will offer you two options:

  • Delivery

  • Pickup 

DELIVERY OPTION

The Delivery option means that we deliver your order to your home, from December 4th to December 23rd.

The delivery days that the platform offers you are determined according to your postal code, so if the Delivery option does NOT appear in the choices, it means that we do NOT deliver in your area. In this case, the only option available to you is: Pickup option.

Delivery day: depending on the customer’s choice, based on available dates, for every delivery zone.

There is no specific delivery time. All deliveries are made between 10am and 9pm: be sure to be present.

Our deliverers communicate with the customers, in the hour before a delivery to specify our arrival.

You are free to leave a cooler on the threshold of your door and we will deposit the content of the delivery. 

We cannot consider office hours. If the office is closed, we report any order not delivered back to the Boutique Au Pied de Cochon (540 av. Duluth, East). It is your responsibility to pick them up within 24 hours. For more information, visit the CONTACT US section of the website.

DELIVERY ZONE

Zone 1 Montreal-Centre / $5 shipping / December 4th, 14th and 21st.

Zone 2 Rive Sud / $10 shipping / December 7th, 15th and 18th.

Zone 3 Montreal Est / $10 shipping / December 5th, 11th and 19th.

Zone 4 Couronne-Nord / $10 shipping / December 8th, 13th and 20th.

Zone 5 Montreal Ouest / $10 shipping / December 6th, 12th and 22nd.

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PICK UP OPTION

The Pick-up option means that you will pick up your order at one of our drop-off points.

The officials 2019 pick up points are:

Montréal! Pop up shop, located at 540 av. Duluth East. 

OPENING HOURS

From November 23rd to December 15th:

Monday: closed
Tuesday: closed
Wednesday: open from 12 to 6pm
Thursday: open from 12 to 8pm
Friday: open from 12 to 8pm
Saturday: open from 12pm to 8pm
Sunday: open from 12pm to 6pm

From December 16th to December 31th: 

The boutique will be open everyday, from 12 to 8pm but we will be closed on December 24th and 25th.

From November 26th to December 31st:

December 26: from 12 à 8pm 
December 27: from 12 à 8pm 
December 28: from 12 à 8pm 
December 29: from 12 à 8pm  
December 30: from 12 à 8pm 
December 31: from 12 à 4pm 

Deadline to order:  December 15th, à 11:59pm.

St-Benoit de Mirabel! Au Pied de Cochon Sugar Shack, located at 11382 rang de la Fresnière in St-Benoît de Mirabel, will be opened to public on December 20th, 21st and 22nd, from noon to 8pm. 

Deadline to order: December 15th, 11:59pm.

Chicoutimi (ville de Saguenay)! We will host a pop up shop on November 30th, at Eugène Allard Cuisine et Tendances, located at 2448 Rue des Roitelets in Chicoutimi, between 11am and 3pm.

Deadline to order: November 27th 11:59pm.

Alma! We will host a pop up shop on December 1st, at 1708 avenue du Pont S in Alma, between 11am and 3pm. 

Deadline to order: November 27th 11:59pm.

Drummondville! We will host a pop up shop on December 3rd, between 11am and 7pm at Doyon Després located at 750 Boul. Rene-Levesque, Drummondville Qc J2C 7N7. 

Deadline to order, November 30th, 11:59pm.

Victoriaville! We will be in Victoriaville on December 4th, at Bistro le Lux located at 199 Rue Notre-Dame E, between 11am and 3pm. 

Deadline to order: December 1st, 11:59pm.

Beauce! We will host a pop up shop on December 6th, at 1304 route President Kennedy in Scott, between 11am and 3pm.

Deadline to order: December 3rd, 11:59pm.

Québec 1st visit! We will host a pop up shop on December 7th at the Marché public de Limoilou Édition des Fêtes, located at 320 Chemin de la Canardière, Québec, QC G1L 2V2, in the Limoilou neighborhood in Quebec. 

Deadline to order: December 4th, 11:59pm.

Shawinigan! We will host a pop up shop on December 8th between 11am and 3pm at the microbrewery Le Trou du Diable located at 1250 av de la Station in the Wassabo Saloon. 

Deadline to order: December 5th, 11:59pm. 

Granby! We will host a pop up shop on December 10th between 11am and 3pm at Doyon Després located at 44 St-Jude S Street. 

Deadline to order: December 7th, 11:59pm. 

Sherbrooke! We will host a pop up shop on December 11th between 11am and 3pm at Doyon Després located at 185 de la Burlington Street. 

Deadline to order: December 8th, 11:59pm.

Rivière du loup! We will host a pop up shop on December 14th, address and hours will be announced soon! 

Deadline to order: December 11th, 11:59pm.

Rimouski! We will host a pop up shop on December 15th, at 371 avenue Leonidas S, between 11am and 3pm.

Deadline to order: December 11th, 11:59pm. 

Gatineau! We will host a pop up shop on December 18th, at 746 avenue Buckingham, between 11am and 3pm. 

Deadline to order: December 15th, 11:59pm.

Hull! We will host a pop up shop on December 19th, address and hours will be determined soon. 

Deadline to order: December 15h, 11:59pm.

Québec 2nd visit! We will host a pop up shot on December 21st between 11am and 3pm at the Grand Marché de Québec, located at 250-M boul. Wilfrid-Hamel.

Deadline to order: December 15h, 11:59pm.  

Lévis! We will host a pop up shop on December 22nd between 11am and 3pm, at Laiterie Charlevoix at Marché de Lévis located at 5751 J.B. Michaud Street. 

Deadline to order: December 15th, 11:59pm.

Please note that you can still order, even if some pop up addresses are not confirmed yet. We will post them as soon as possible.

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All requests, clarifications and notes for our kitchen and deliverers must be forwarded to us 48 hours in advance of a day of delivery, otherwise we will not be able to process them.

Some of our freshly made dishes must be savoured within 5 to 7 days after delivery. Be aware or this or make sure to freeze the food.

We are not responsible for orders left in any of our drop-off points.

We do not leave any orders on site during our visits to any of the various drop-off points. 

Anyone who has not shown up at one of the drop-off points (in order to receive an order) can not be reimbursed.

For more information, visit the CONTACT US section of the website.

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SUGAR + HARVEST SEASON / RESERVATION

General informations /

Please, refer to the FAQ page to be FULLY aware of what to expect for those seasons (Menu, Procedures, Groups, Waiting List, Children, etc.).

For more information: info@pieddecochon.ca

Cancelling / changing a reservation /

Deadlines or fees for cancelling or changing a reservation during sugar season / harvesting season : A change on a reservation can be made (date, time, or number of people) up to three weeks (21 days) before the date of said reservation. After that deadline, a penalty of 50% of the price of the meal, plus taxes, will be charged on the credit card per person missing.

If enough space is still available, we’ll be glad to add people to your reservation up to just a few days beforehand. Please note that a reservation fee of $1.50+tx per extra person will be charged on the credit card.

If you wish to make changes to your reservation, please write directly to our external service provider.

The Point of Sale - Website lepointdevente.com

The Point of Sale - Facebook  facebook.com/Lepointdevente/

The Point of Sale - Email 

Cabane à sucre - Au Pied de Cochon: cabane@pieddecochon.ca

Cabane à sucre - Cabane d'à Côté: reservations@cabanedacote.ca

Food allergies /

Our items are prepared in an open concept kitchen environment that contains nuts, peanuts, and gluten. Our menu was not made to accommodate people with severe allergies or specific diets.

Online shop / Gift Certificates

Gift certificates (50$ to 500$).

If combined with regular items from the boutique (clothing, books, etc.), Canada Post fees will be charged.

If ordered alone, registered mail fees will be charged ($9).

If combined with food in delivery mode, shipping fees will be charged ($5 to $10, depending on the delivery zone).

If combined with food in pick-up mode, no fees will be charged.

They will be no refunds on gift cards, lost or stolen.

Online shop / Expected delivery /

Expected delivery time within 10 business days for Canada and US. In some cases, may take 6 to 8 weeks for international* orders.

* If your order includes items from the store with books AND clothing, please note that you will receive these items separately. Clothing and other items (soap, gift certificates, etc.) are shipped from the sugar shack, located in St-Benoit de Mirabel. As for the books, they are sent via an American distributor.

Online shop / Discount on shipping /

In certain cases (larger orders), we may be able to offer a discount on shipping. For more information, please contact info@pieddecochon.ca to see if you are eligible.