Terms and conditions

These general conditions govern the use of this site www.aupieddecochon.ca.

This site is owned and managed by Gestion Au Pied de Cochon inc

By using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times.

Type of site: e-commerce

Intellectual property

All content published and made available on this site is the property of Gestion Au Pied de Cochon inc. and its creators. This includes, but is not limited to images, texts, logos, documents, downloadable files and anything that contributes to the composition of this site.

User contributions

Users may post the following information on our site: Audience comments.

By posting publicly on our site, you agree not to act illegally or violate the terms of acceptable use listed in this document.

Accounts

When you create an account on our site, you agree to the following: that you are solely responsible for your account and for the security and privacy of your account, including passwords or sensitive information attached to that account, and that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our site illegally or if you violate the terms of acceptable use.

Sales of goods and services

This document governs the sale of goods made available on our site.

The goods we offer include: Food and Merchandise.

The goods linked to this document are the goods which are displayed on our site at the time 

you access it. This includes all products listed as being out of stock. All information, descriptions or images that we provide about our goods are described and presented with the greatest possible precision. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase such goods at your own risk.

Sold by third parties

Our site may offer goods from third-party companies. We cannot guarantee the quality or accuracy of any goods made available by third parties on our site.

Payments

We accept the following payment methods on this site: Visa and MasterCard Credit cards.

When you provide us with your payment information, you confirm to us that you have authorized the use and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or any of our terms of service, we reserve the right to cancel your transaction.

Transport and delivery

When you make a purchase from our site, you agree and agree to provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed  your payment, we will give you a refund equal to the amount you paid. You agree that you are responsible for monitoring your method of payment. While we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Refund

Reimbursement of goods

All goods sold on our site are non-refundable. Some exceptions may apply.

Limitation of Liability

Gestion Au Pied de Cochon inc or one of its employees will be held responsible for any problem arising from this site. Nevertheless, Gestion Au Pied de Cochon inc and its employees will not be held responsible for any problem arising from any irregular use of this site.

Indemnity

As a user, you hereby indemnify Gestion Au Pied de Cochon inc from any liability, cost, cause of action, damage or expense resulting from your use of this site or your violation. one of the provisions set out in this document.

Applicable laws

This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.

For EU residents, GDPR is the applicable law governing this document. In the event of a conflict between any provision of this document and the GDPR, the GDPR rules will prevail.

Divisibility

If at any time any of the provisions set forth in this document is found to be inconsistent or invalid under applicable law, those provisions will be deemed void and will be removed from this document. All other provisions will not be affected by laws and the rest of the document will still be considered valid.

Additional provisions

Home deliveries

No specific time delivery request is possible: deliveries are made between 10:00 am and 9:00 pm. Make sure you are there. Our couriers communicate with customers within an hour of delivery to specify their arrival. You are free to leave a cooler on your doorstep and we will store the contents of the delivery there.

It is not possible for us to take office hours into account. If the office is closed, we report any undelivered order to the pop-up Au Pied de Cochon store (540 avenue Duluth, Est). It is your responsibility to come and collect it, within 24 hours, during the opening hours of the store.

Drop points

We do not leave any orders behind when we visit any of the various drop-off points. It is your responsibility to pick up your order at the Cabane à Sucre Au Pied de Cochon within 24 hours.

Anyone who has not shown up at one of the drop-off points (in order to receive their order) cannot be reimbursed.

Fresh and frozen products

All requests, details and / or notes for our kitchens / deliverers must be sent to us 48 hours in advance of a recovery day, otherwise we will not be able to process them.

Some dishes, delivered fresh, are to be enjoyed within 5 to 7 days of receiving your order. Be vigilant or take care to freeze.

Delivery by carrier

Delivery times in Canada vary between 10 and 15 days. Delivery times outside Canada vary between 4 to 8 weeks.

Modifications

These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes in the way we operate our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are notified of any updates. If necessary, we will notify users by email of changes to these terms or post a notice on our site.

Contact

Please contact us if you have any questions or concerns. 

Our contact details are as follows:

info@pieddecochon.ca

536 avenue Duluth Est, Montreal, QC H2L 1A9

Effective date: September 24, 2021.

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